When it comes to winning customers and keeping them satisfied, communication is key. Integrating phone calls and text messages into an application or website is one way to stay actively in touch, and VoiceShot is a tool to help make that possible. VoiceShot IVR (Interactive Voice Response) provides the tools to quickly automate both incoming and outgoing phone calls and send and receive text messages. The VoiceShot API allows developers to integrate this IVR functionality with their own websites and applications.
Twilio, a leading voice and SMS communications company, has announced that the company has joined the Google Cloud Platform Partner Program and has integrated the Twilio API into the Google App Engine.
TiKL, maker of mobile apps Talkray and Touch to Talk, has announced the Talkray API that allows developers to integrate Talkray functionality with third party apps and platforms. The Talkray API enables one on one or group chat, group calls, push notifications, file transfer, and more in a cloud based platform. Although the API can integrate with a wide variety of apps, TiKL expects the largest group of adopters to come from the gaming industry. Accordingly, the API was announced at this year’s Game Developers Conference.
With huge budgets spent on marketing, it’s probably a good idea to keep track of which marketing avenues are working and which aren’t. Call Tracking Metrics is a simple telephone call tracking service that aims at helping users link incoming calls to specific marketing campaigns and in so doing, easily track and analyze the amount of calls received due to that particular campaign. The Call Tracking Metrics API provides access to this functionality.
Idiligo is a web service that aims to make the lines of communication between businesses and customers more streamlined and effective. The company achieves this by providing an online platform that combines real-time video, chat and document sharing that can be a useful tool for things like remote meetings and presentations. The Idiligo Inside API is available to developers who wish to integrate this functionality with other websites and applications.
Most people don’t tend to think of APIs as a potentially life threatening issue. But the folks at Rave Mobile Safety have determined that giving first responders access to a wide variety of data sources can save lives. A new Smart911Connect offering from Rave Mobile Safety allows emergency response centers accessing the company’s Smart911 database to leverage a set of APIs to access everything from building floor plans to healthcare records.
In the not too distant future unified communications will be a feature embedded in almost every new Web application, which from a developer perspective means that most end users are going to soon view most existing applications as nothing short of being antiquated.The W3C is currently working out the details of a WebRTC specification that essentially puts support for a real-time communication engine directly in the browser.
At the AT&T Developer Summit in Las Vegas, AT&T made several announcements which included the launch of a new Call Management API, the launch of a new Alpha API Program and several AT&T API platform updates.
If you’re in Antarctica, no Twilio for you. Otherwise, there’s a chance that your country is one of the 40 now supported by the Twilio API. The company announced the news at its annual conference. Most recently, it added 20 new countries, including the ability to have local phone numbers for those countries.