As application development becomes more complex in the era of the cloud organizations are finding that it’s not so much the tools they are using that are the problem but rather the lack of a coordinated approach to managing the build, test and deploy process.
Social media marketing is a sharp and relevant arrow in a business’ quiver. Extensive time and money is spent on developing social media campaigns that serve to reach potential customers online, but what about those that haven’t yet been reached online? PosterOven is an initiative that helps businesses get to their potential customers in physical locations, and at that point encourage them to engage with the company’s existing online social media marketing. It’s a web-based tool that allows users to create, download and print posters that display social media information and QR codes. The PosterOven API allows developers to access and integrate this functionality with other applications.
In recent weeks, there have been a number of highly publicized cyberattacks on US banks. These attacks take the form of Distributed Denial of Service (DDoS) attacks, involving enormous amounts of traffic being sent to Internet-facing banking services, rendering them unusable.
Think signing petitions is useless? There’s probably an app for that. But Change.org proves the cynics wrong–every day. And now there’s a Change.org API to rattle the powerful even further. The API is in beta, is free, and uses REST with JSON returned. The API covers a multitude of requests from creating petitions to checking signatures, from looking at the case for a petition to updating them.
The Salsa Commons API is a REST and XML API that, as Salsa explains,
“At it’s simplest, using the Salsa API may consist of just a form placed on an external website … At it’s most complex, you could use a Ruby library to authenticate, pull down information on recent supporters and events, validate that data, change it, and submit it back to the node, while generating and displaying counts of petition signers — all through the API.”
At least once a week someone says they wish a business partner would create some application or feature to address a specific need they have. Unfortunately, that idea generally falls by the wayside because the person with the idea knows that business partner doesn’t have either the will or the capacity to execute.
Alcatel-Lucent, a leading global communications solutions provider and the parent company of ProgrammableWeb, has introduced a suite of nine “New Conversation APIs” that provide developers with easy access to IMS (IP Multimedia Subsystem) capabilities such as high definition voice and video, audio/video conferencing, interactive voice, messaging and call control. In addition, Alcatel-Lucent has launched a Developer Portal that allows access to the New Conversation APIs and a sandbox for developers to build and test their applications.
Businesses are using a voice over Internet service to address a common problem: The gap between online users and customer care centers. A 2011 TeaLeaf survey found the abandonment rate for online shoppers reaches 41 percent when these customers encounter a problem. One way companies are addressing the problem is by integrating VoIP APIs within their websites so customers can click-to-call for help, according to a SureVoIP blog post.
Most people are familiar with the critical role customer relationship management (CRM) applications in the cloud have come to play in terms of managing sales organizations. But what most organizations have yet to fully appreciate is how a critical a role those applications could play as a front end to any number of business processes across the enterprise.