Moxie Software has released Engage+,”the first social chat app that leverages Facebook’s social graph leveraging public profiles to target social visitors with unique proactive offers and provide agents with a rich set of social data.” Until now, sales and customer service reps had access to limited customer data when interacting with customers via chat (e.g. customer name, purchase history, email, perhaps a few other data points). Engage+ utilizes Facebook’s social graph to further understand and engage customers during chat conversations (e.g. age, brand likes, friends, mobile usage, and many more data points). Deeper profiling during a customer interaction allows companies to produce customized offers pinpointed at specific customers.
The RESTful Asos API (with JSON responses only) from UK-based Asos integrates access to a massive fashion catalog with over 50,000 product lines growing at 1,500 lines a week, in womenswear, menswear, footwear, accessories and beauty.
The selling of digital goods online is a fast growing industry and FetchApp is designed to make it as streamlined a process as possible. It’s basically a digital delivery application that covers everything from digital storage and inventory security to download restrictions and file transfer. FetchApp is already compatible with PayPal, Google Checkout, Goodsie, BigCommerce, FoxyCart, and Shopify, but also provides the FetchApp API for developers who would like to integrate the data with any other system.
SumUp, a mobile payments rising star, recently announced an API that allows third party apps to accept credit card and cash payments without leaving the app. Prior to the API, SumUp users and customers were required to use the SumUp app in isolation from the merchant app to utilize the slick mobile payments platform.
Errors within your online store can mean the loss of a sale – not good business practice in any instance. It’s better to know about any issues and resolve them before substantial damage is caused. Shopping Cart Diagnostics is a web service that helps to trouble shoot any errors that effect online stores. The system identifies an error, sends a notification and provides a productive solution to the problem. The Shopping Cart Diagnostics API provides access to this helpful data.
FoodEssentials, aimed at solving food label data problems through technology, launched the LabelAPI. The API allows developers to integrate the most comprehensive, up-to-date food and drink product label database into apps and websites. Since 2004, FoodEssentials has dedicated itself to enlightening the food choice process.
The LemonStand API provides the ability to integrate its ecommerce tools into almost any website, and is aimed at the midsize merchant market. Built with Php, MySQL and Ajax, it is completely customizable using HTML and CSS. Updates are achieved through a single click. Lemonstand promises an upcoming App store for third party wares.
Just months ago, Chirpify was known as the company that “turns tweets into transactions.” Chirpify has now deemed such commerce “in-stream commerce” and CEO (Chris Teso) has an interesting outlook on the industry that he feels Chirpify leads.
The PayChannel API makes it possible to incorporate its credit card processing gateway into your software platform. Public information on the API is not available, though it does provide 8 payment features.
The NCR Aloha API helps restaurants, hotels and other hospitality businesses create rewards for customers based on everything from visit frequency to points accumulation.
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