Open APIs are upending the ecommerce business model and forcing developers to seek out more realtime tools to ensure a positive customer experience. Speaking with ProgrammableWeb at the recent API World conference in San Francisco, Tony*, a lead developer with an online retailer, discussed some of the unique impacts that face retail when using APIs to enhance content delivery.
FedTax’s TaxCloud, the internet’s only free sales tax service, now integrates with Stripe. Stripe will be TaxCloud’s initial partner for TaxCloud.js, TaxCloud’s new sales tax management API. Stripe merchants can now easily comply with any sales tax law in the US, regardless of state, with no extra charge to merchants.
Play2Shop aims to be the “Ebates with Entertainment and Engagement.” Play2Shop rewards gamers with points and pays shoppers with cash back that can both be used for discounts at over 1,000 retail partners. Additionally, the Play2Shop API enables game developers to join the Play2Shop community regardless of platform.
Jumpseller allows users to create online stores without technical know how. The Jumpseller API allows users to incorporate Jumpseller features directly with an existing website. An online store typically requires infrastructure, front end and back end set up, ongoing maintenance, and more. Jumpseller aims to take care of such details so store owners can focus on growing business.
Qubit, a leading customer experience management (CXM) solutions provider, has announced the launch of the new Behavioral Attribution API allowing access to Qubit behavioral attribution data. The new API uses Tableau to visualize the data so that it is presented in a clear and easy to read format.
VigLink is an ecommerce tech company helping monetize links and referrals from a publisher’s websites, social media platforms and mobile apps. VigLink’s API products are helping the company appeal to a wider audience of tech-savvy ecommerce businesses who are looking to integrate VigLink’s services directly into their online shopfronts and blogs.
TipTap Lab uses psychology to better understand existing and potential customers. The TipTap Lab API allows third party apps to take advantage of such psychology by building profiles for those that interact with the app and acting accordingly. Whether an app developer wants to personalize an online experience or pair up users with similar interests, the TipTap Lab API examines the abstract, subconscious layer of users to better and enable a developer to accomplish goals.
The Invisiblehand API brings this cleverly named browser add-on focused on finding the lowest price for something that the user is shopping for to a wider audience. Constantly updating prices on millions of products from books to air fares, Invisiblehand stands out for its ability to learn about new products it hasn’t seen before. The documentation indicates this is a RESTful API with JSON responses.
The Vibetrace API integrates Vibetrace’s recommendation engine, accessing virtually any e-commerce platform. The name of the game, of course, is to move people from your target market to become visitors, then shoppers, regular customers and finally, part of your engaged community. Vibetrace’s secret sauce for increasing conversion rates is a csutom built recommendation engine. It joins nearly 200 e-commerce APIs in our directory.
Online retail often neglects customer service. Vivocha supplies all the good tools, like live chat and the ability of the customer service rep to see what you are looking at on your screen (with your permission). Beyond that, there are a host of other tools that the customers never see but are critical boosters of productivity, like click to call. The Vivocha API is out to up the customer service game for every business. Its REST API offers access to most of its multichannel features. It joins 43 customer service APIs in our directory.