If you’re in Antarctica, no Twilio for you. Otherwise, there’s a chance that your country is one of the 40 now supported by the Twilio API. The company announced the news at its annual conference. Most recently, it added 20 new countries, including the ability to have local phone numbers for those countries.
While just about everybody would agree that the “Internet of Things” within the context of machine-to-machine (M2M) applications is one of the next big things on the Web, turning that vision into reality has been problematic because of the lack of standards.
Businesses are using a voice over Internet service to address a common problem: The gap between online users and customer care centers. A 2011 TeaLeaf survey found the abandonment rate for online shoppers reaches 41 percent when these customers encounter a problem. One way companies are addressing the problem is by integrating VoIP APIs within their websites so customers can click-to-call for help, according to a SureVoIP blog post.
Video conferencing is one of those killer applications that a lot of people get initially excited about, but wind up seldom using. The reason for this ranges from everything from a lack of interoperability standards to the fact that setting up an appointment to walking down the hall to a another room to use a video conferencing system is more trouble than it’s worth, especially when the setting up of that video conferencing session usually requires an administrator or someone from IT to actually set up.
The changes to the Twitter API continue to upset, confuse and frustrate developers. The latest feature of the Twilio Voice API allows anyone to make complete call queues and the Twilio team is sharing some code for creating a metrics dashboard. Plus: hackathon winners, DoubleClick API updates and 24 new APIs.
Governments across the world have made attempts to restrict usage of messaging technology by its citizens for various purposes. The latest is the ban on bulk SMS and MMS by mobile users in India by the Government of India. The 15-day restriction, which was put into effect on August 18, restricts mobile users from sending not more than 5 SMS and MMS and also other restrictions on message size. The Government directed telecom operators to implement these restrictions in the wake of recent disturbances in the country, where it was inferred that messaging mechanisms like SMS contributed to widespread rumors, which fueled the unrest.
Plivo was founded after its founders, Venky Balasubramanian and Michael Ricordeau, found each other on Github and collectively decided, “[t]elephony is complex.” Today, Plivo’s focus is simple in statement, but complex in execution: Plivo offers “simple and powerful APIs that make it easier for businesses to develop telephony applications.” Plivo’s building block APIs allow developers to create telephony applications without learning the nuts and bolts of legacy telephony.
AT&T has announced the launch of a new Speech API which is powered by the AT&T Watson℠ speech engine. The new Speech API allows developers to integrate speech-to-text functionality in mobile applications. The service works with almost any mobile phone and “across all other U.S. wireless carrier services.”
We already use Twilio as an example of documentation done right, but the company thought it could do better. The company now provides a unique telephone number for every new signup to use immediately with the Twilio Voice API and Twilio SMS API. Previously there was a single shared number that required a pin. Now Twilio is showing off one of its core features immediately and making it much simpler to get started.
Twilio, one of the most popular APIs in our directory, has launched a new global SMS capability that allows developers to send a SMS globally. The service allows a developer to use the same Twilio SMS API to reach out to billions of people across 150 countries, integrates seamless with over 1,000 carriers and supports multiple languages.