Our API directory now includes 35 customer service APIs. The newest is the Vivocha API. The most popular, in terms of mashups, is the FanBridge API. We list one FanBridge mashup. Below you’ll find some more stats from the directory, including the entire list of analysis APIs.
Of the many APIs we published this week, eight were highlighted on the blog by our team of writers. In this post, we’ll shine a spotlight on those eight, which included the Topsy API. The Topsy API allows developers to integrate social metrics, social insight, and social content from past time periods or in real time. These metrics include the full spectrum of social media data. From simply counting the amount of hash tags for a certain topic to the influencers that started the topic in the first place, Topsy is extensive. It also indexes data in real time, which explains why they have indexed over 100 billion itmes. To learn more about the Topsy API visit the Topsy site as well as the Topsy API blog post.
Online retail often neglects customer service. Vivocha supplies all the good tools, like live chat and the ability of the customer service rep to see what you are looking at on your screen (with your permission). Beyond that, there are a host of other tools that the customers never see but are critical boosters of productivity, like click to call. The Vivocha API is out to up the customer service game for every business. Its REST API offers access to most of its multichannel features. It joins 43 customer service APIs in our directory.
Our API directory now includes 35 customer service APIs. The newest is the Vivocha API. The most popular, in terms of mashups, is the FanBridge API. We list just a single FanBridge mashup. Below you’ll find some more stats from the directory, including the entire list of customer service APIs.
This week we had 43 new APIs added to our API directory including a service to connect applications to HTTP URLs, online marketplace for event tickets, RSS feed reading service, application monetization platform and human body 3D imaging service. We also covered an API to help with the recruiting process as well as a bug reporting service. Below are more details on each of these new APIs.
Samsung announced today that its first developer conference will begin registration on Friday, August 16th. Plus: Google Cloud Platform Updates, Move Beyond Enterprise IT to an API Strategy, and 19 new APIs.