The StatusPage API: Neither Death, Nor Taxes, Nor Downtime Stays This Service From Your Customers

Greg Bates, July 29th, 2013

StatusPageHow will you communicate with you customers during downtime? Where will they go to find information and subscribe to updates? You could build your own status page, or you could use one already dedicated to transparency and communication so you could stay focused on your primary business. The StatusPage API monitors downtime and incidents, displays performance metrics, provides notification tools, and is joined by just one other somewhat similar API in our directory.

The documentation states that the RESTful API is only in an experimental phase. Authentication instructions cover its OAuth2 method.

As a client of StatusPage you have the ability to choose between offering two types of notification: by single incident or the “whole firehose.” If you offer both, end users get to choose between the two. According to the site, your page is easy to read:

Active incidents are prominently displayed at the top of your page for your visitors to see right when they arrive, and they have easy access to subscribe to further updates via email or SMS.

StatusPage integrates with Pingdom, Webmon and New Relic for alerts parsing. Customers include Jawbone, Shopify, Parse, Ping Identity and Zendesk.

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One Response to “The StatusPage API: Neither Death, Nor Taxes, Nor Downtime Stays This Service From Your Customers”

August 3rd, 2013
at 11:08 pm
Comment by: API Spotlight: Diffbot, Call Loop, and NFL APIs | Developer blog

[...] Of the many APIs we published this week, thirteen were highlighted on the blog by our team of writers. In this post, we’ll shine a spotlight on those thirtenn, which include the StatusPage API.  The StatusPage API provides developers with a solution to customer communication when their site or application is experiencing downtime. Specifically, it provides notification tools (email and SMS), downtime monitoring, insight into performance metrics, and customer customization. To learn more about the StatusPage API visit the StatusPage site as well as the StatusPage API blog post. [...]

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