DoneDone API Enables Collaborative Issue Tracking

Eric Carter, July 5th, 2013

DoneDoneDoneDone, issue tracking service, offers the DoneDone API that enables developers to include DoneDone’s feature set via existing workflows and third party applications. DoneDone’s premier goal is to streamline and simplify projects and eliminate the use of spreadsheets, sticky notes, email chains and other traditional forms of cumbersome notes and reminders. The DoneDone API provides access to DoneDone’s helpful toolsets within existing tools. DoneDone founder, Craig Bryant, described:

“DoneDone is a single place for your team and clients to log bugs, issues, and requests for web and software projects. It gets folks out of email funnels and spreadsheets and into solving problems more collaboratively.”

We Are Mammoth decided to create DoneDone a few years ago because it found very few client-friendly issue trackers existed at the time. In less than five years, DoneDone has attracted over 37,000 users ranging from small teams to enterprises (e.g. Hallmark, CBC, Gugenheim, etc.). In addition to app users, DoneDone has a number of API integrations worth reviewing to inspire future issue tracking use case possibilities.

The DoneDone developer API uses REST protocol and returns calls in a JSON data format. Most of DoneDone’s features remain available via the API (i.e. list of projects, priority levels, people, issues, etc.). Before use, developers must enable the API. For more information, visit the API site.

As email boxes continue to flood, and traditional issue tracking continues to fall short of effective; DoneDone presents a collaborative approach that streamlines teamwork and efficient time use. The DoneDone API furthers DoneDone’s initial purpose by inegrating with existing toolsets (e.g. CRM packages, ERP systems, etc.). DoneDone has enjoyed significant success in its early years, and should see continued growth as it brings more innovative features to market and expands its integration base.

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