Communicate With Customers 24/7: Appointment.com API

Candice McMillan, November 8th, 2012

Appointment.comWhen it comes to interacting with customers, timing is key. Leave it too long, and you’ve probably lost a business opportunity. Appointment.com is an online appointment and event scheduling service that allows customers and company staff to book and manage appointments at any time, from any location; no more missing out on an opportunity because no one was available to answer the phone or return a message. The system gives companies a little extra when it comes to customer service and convenience, and the Appointment.com API makes it possible for businesses to integrate this into their own websites, providing a seamlessly integrated solution for their users.

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Some of the features include:

  • Appointment book and scheduler
  • The service covers multiple locations, departments and categories
  • All customer transactions are secured via SSL encryption
  • Extensive reporting capabilities
  • Ability to customise the look and content of calendars
  • Supports online payments through PayPal
  • Sends out reminders and allows users to put themselves on waiting lists
  • Events can be synced to most major desktop, mobile, and cloud-based calendaring solutions

The Appointment.com API allows developers to integrate the system’s scheduling capabilities into other applications. More information is available on the Appointment.com website.

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