Twilio Expands Voice API to 20 More Countries

Adam DuVander, October 17th, 2012

TwilioIf you’re in Antarctica, no Twilio for you. Otherwise, there’s a chance that your country is one of the 40 now supported by the Twilio API. The company announced the news at its annual conference. Most recently, it added 20 new countries, including the ability to have local phone numbers for those countries.

“Our stated goal for 2012 was to make Twilio a single API with global reach,” said Twilio CEO Jeff Lawson. “We are looking forward to bringing Twilio to every developer in every country in the world.”

Four of the new countries–Australia, Brazil, Japan and South Africa–have helped Twilio gain a presence on six continents. Previously Twilio was available in the U.S. and Europe. As Twilio expands internationally, so can its customers. Ride-sharing mobile app Uber is one that plans to take advantage of the expansion. “We can expand to new geographies and know that our Twilio code will just work,” Uber’s Mina Radhakrishnan said.

Getting voice technology to work everywhere is a multi-step process, according to Twilio’s Lisa Weitekamp. To start, before any technical details are explored, it requires building relationships with local providers and researching regulations. “At a high level, launching phone numbers in new countries is a collaboration between our business development, product, engineering, and marketing teams,” Weitekamp said.

The new countries are not available with the Twilio SMS API, which runs across different networks from voice. While the service can send text messages to over 200 countries, local numbers are only available in the US, Canada and UK.

Tags: Telephony
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